Fix Brother Printer Offline Issue

How To Fix Brother Printer Offline Issue? [Top 3 Methods]

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Although it is one of the most popular printer brands, you may face certain problems while working with Brother printers. The Brother printer may show an error and leave you unable to print files. When you encounter an error with the printer, you need to know the exact reason why the Brother printer remains offline and the best method to fix the issue.

In this blog post, we have compiled the common causes and quick methods to fix the Brother offline printer issue. Scroll down to learn more about the problem and effective methods.

Why is My Brother Printer Showing Offline?

Is the Brother printer offline? Do you want to learn the solution? But before you can find a solution, you must understand the reason. If you are wondering why your Brother printer is offline, here are the underlying reasons. 

Here are the reasons for the Brother printer offline error:

  • The printer must be turned on.
  • Check if the printer wakes up from sleep mode.
  • See Paper tray. It must be empty when giving printing instructions.
  • Check for paper jams.
  • Low ink cartridges can even take the printer offline.
  • Printer driver software issues 
  • The printer may not be connected to the network.
  • The printer may not be connected to your device.
  • Or if there's a hardware issue.

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3 Methods to Fix Brother Printer Offline Issue'

We have detailed methods to get rid of the Brother printer offline issue quickly and efficiently. So, don't feel bad if your Brother printer goes offline while you print your files! Just apply the solving guide below one by one until the Brother printer comes back online. Let's get started!

Method 1: Check the Brother Printer

First, you need to make sure that when you see that the Brother printer is offline, it is on or woken from sleep mode. In the meantime, check the printer's LCD display screen and see if it shows any errors you can troubleshoot.

If the problem persists, you can try restarting the Brother printer. Instead, you can reset the printer to factory settings by following its steps.

If you encounter a problem you cannot resolve yourself, you may need to contact Brother Support.

Method 2: Update the Printer Driver

Drivers for Brother printers are updated from time to time. If you don't update the printer drivers, you may encounter the Brother printer offline issue. You should always keep printer drivers updated. If the printer drivers are not the latest version, follow the steps below to update them.

  1. First, click on the "Windows" + "X" keys at the same time.
  2. Next, choose the "Device Manager" option from the menu.
  3. From the next screen, select the "Printers" option and expand it.
  4. After that, you need to select the printer model name. 
  5. From the drop-down menu, select the "Update Driver" option.
  6. Select the "Search automatically for updated driver software" option.
  7. Lastly, restart your device and the printer after the update is installed. 

Now the Brother printer offline issue should be resolved. If not, attempt the next method.

Method 3: Clear the Print Spooler and Restart Print Jobs 

Restarting the print spooler service will fix the Brother printer offline issue right away. Just do the following actions:

  1. Access Services Windows using the Run dialogue box or Windows Search bar.
  2. From the right side of the Services screen, select the "Print Spooler" option.
  3. Right-click the "Print Spooler" menu, then tap the "Stop" button. 
  4. Click on the Windows + R buttons together to open the Run command. 
  5. After that, type in the spool in the search and hit the "Enter" key.
  6. After selecting files in the Printers folder, click on the Delete key.
  7. Go back to the "Print Spooler" section and right-click on it to restart the service.
  8. Make sure that the start-up type of the service is also set to "Automatic."

After completing the above steps, you can restart your device and see if the problem is resolved or not.
Conclusion 

There are many reasons why the Brother printer might go offline. So, these three quick and effective methods help you resolve the Brother printer offline issue. These techniques will help you get the Brother printer back in working condition. 

Frequently Asked Questions

How Do You Get The Brother Printer Online From Offline?

Your computer may show a 'Brother Printer Offline' error when printing with the Brother printer. On the other hand, the printer is on and ready to go. A communication failure between the printer and your computer may cause this. 

Why Does My Brother Printer Stay Offline On Windows 10?

Brother printer is not printing says offline. It means that the printer is going through a technical error like network connectivity, printer driver issues, power plugin default, network router replacement, and more. Go to the window search menu on your computer at the left-bottom side. Next, enter "printers and scanners" and then click on the System Settings tab. Now, click on the printer from the list and select the Manage option and Run the troubleshooter.

How Do I Change My Brother Printer From Offline To Online On Mac?

Follow the basic instructions and change the offline status of the Brother printer. First, go to the window start menu. After that, select the "Printer Preferences" option. Then, tap on the "+" symbol and see the printer’s name from the list. Lastly, right-click on the printer and select Set the printer as default.

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